Frequently Asked Questions

Where do you ship?

We currently ship across the United States.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, delivery usually takes 4–7 business days depending on your location.

Do you offer free shipping?

Yes, we offer free standard shipping on all U.S. orders.

How can I track my order?

Once your order ships, you will receive a tracking number by email so you can monitor your delivery status anytime.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unworn, and returned in their original condition with tags attached.

Are returns free?

Yes, we offer free returns by mail for eligible U.S. orders.

How long do refunds take?

Refunds are typically processed within 7 business days after your returned item has been received and inspected.

What should I do if my item arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue so we can help resolve it quickly.

Can I cancel or change my order?

If your order has not been processed yet, we may be able to update or cancel it. Please contact us as soon as possible after placing your order.

How do I contact customer support?

You can contact our support team anytime through our Contact Us page or by email. We’re happy to assist you with any questions regarding your order or shopping experience.

Contact Information

Shop Name: Rush Hour Clothing Co
Address: 1208 1st Ave S, Fort Dodge, IA 50501, United States
Phone: +1 515-227-5976
Email: info@rushhourclothingco.shop

Business Hours:
Sunday – Monday: Closed
Tuesday – Thursday: 10 AM–5 PM
Friday: 10 AM–4 PM
Saturday: 10 AM–3 PM